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Need Help?

Contact NEX customer service for any questions about WiFi internet, data center, and web hosting services. Our team is available 24/7.

  • 24/7 response
  • Sales & customer service
  • Offices in Bekasi
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Contact Us

Send us a message using the form, or reach the right team directly via WhatsApp or phone.

Contact Form

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Office

Head Office

Mustika Park Place, Jl. Kawista Blok C7 No.15, Setu, Burangkeng, Bekasi Regency 17320, Indonesia

Marketing Office

Jl. Orchad Avenue Blok BH-1 No.70, Lambangjaya, Tambun Selatan, Bekasi Regency, West Java 17510, Indonesia

Office Phone

+62 21-82636544

NEX Network Office Location

Frequently Asked Questions

What services does NEX Network offer?
NEX Solusi Teknologi provides internet access with the highest quality of service and support, from broadband internet and dedicated internet to hosting, VPS, server colocation, business email, VoIP, and managed services.
How do I subscribe to NEX Network services?
Contact our sales team on WhatsApp at +62 811-1297-717 or fill in the form on this page. For hosting, cloud, VPS, and colocation, you can also order directly through the customer portal.
How much does WiFi installation cost?
WiFi installation at NEX Network is very affordable: starting from IDR 150,000, you can enjoy lag-free WiFi internet with no data cap.
Where are the NEX Network offices?
Our head office is at Mustika Park Place, Jl. Kawista Blok C7 No.15, Setu, Burangkeng, Bekasi Regency 17320. Our marketing office is at Jl. Orchad Avenue Blok BH-1 No.70, Lambangjaya, Tambun Selatan, Bekasi Regency.
How do I report a service disruption?
Contact customer service on WhatsApp at +62 811-1011-1833 or +62 811-1013-8180, or submit a ticket in the customer portal so your report is logged and can be tracked.

Faster via WhatsApp

NEX Network’s sales and customer service teams are ready to answer your questions about internet, hosting, and IT solutions.

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